Generation Take-the-Reins

I’ve been racking my brain trying to come up with a good topic to discuss on this blog for a month now, and Betsy gave me the best idea. Instead of getting into a stupid internet drama comment battle with my neighbor, I’d like to lay out my ideas about my generation, based on this article which talks about why corporate America is shitting its pants because of Generation Y, and this comment, which I received from my next-door neighbor on Facebook after sharing the article:

Who us going to support you and pay your bills because your generation refuses to sit in cubical sand take orders from a boss you can’t stand or a job you hate? Who is going to clean the house? We’d all like to be that way but some if us have to bust our asses to pay for a house and bills for our kids. I know you Viviana are not lazy but yes many people in your generation have a huge sense if entitlement.

This article basically outlines the fact that my generation is a “fuck you, we don’t take no shit from nobody and we’re tired of playing by your shitty societal rules” kinda people, and corporate America doesn’t know how to handle it. Really, they talk about how previous generations in general don’t know how to handle it, but the focus is career based. And damn is it true. If my neighbor’s comment says anything (aside from some rather atrocious grammar) it’s that she took away nothing from that article except that my generation is “entitled”!

Except that we’re not. I don’t think it’s entitlement to want the same things that generations before were able to get with ease. Like, you know, a nice paying job, with benefits and enough money to save for a rainy day or a vacation. And minimal debt and affordable college education. How is that entitlement? We’ve been told all our lives that THAT’S the path to a nice little life. And frankly, we’ve found that to be a lie and we’re not down for it.

It’s not that we expect a silver platter to be laid on our laps, it’s that we don’t take things at face value as they’re given to us. We challenge what we’re told, we dig deeper, we’re inquisitive. Yes, we don’t believe in wasting our lives sitting in cubicles being dictated to be some asshole in a suit. But isn’t that a good thing!? Shouldn’t people be rejoicing that a generation has finally had enough of that shit? Or is it generational jealousy that’s causing this rift?

Here’s the thing about Generation Y. We’re a bunch of do-it-yourselfers and startups and community builders (take a look at all the sweet community projects happening in Detroit that are aided along by young Detroiters) because we realize that the societal norms that have been pushed upon us all our lives – go to college, get a job, get married, start a family – aren’t what we want. We don’t want to be corporate slaves, wasting our time in some office or some retail place, watching our blood pressure rise and the wrinkles form on our faces from all the stress. We’ve decided that we don’t need to continue working some shitty job with shit hours and shit pay that gives us nothing but shitty outlooks. We’re tired of helping the shitty job wheel keep turning and we’re doing something about it because we refuse to believe that our lives should be dictated by a job we hate. There are literally so many better things we could be doing with our time and we’re taking action.

We’re not okay slaving at the bottom, working laughable minimum wage jobs despite having 4 year college degrees, while corporate bosses rake in 6 figures and up dictating to us about things they’ve never done in their lives. We’ve had enough of unfair working conditions, hypocritical politicians, and massive corporations lying to our faces with a toothy grin. We’re Generation Take-the-Reins and our predecessors are scared of us.

They’re scared of our potential so they try to slander us by calling us lazy, entitled, and stubborn. They try to put us down by pointing out that we’re still living at home with our parents, and we’re okay with it. But they fail to point out that the reason we’re still living at home with our parents is because we can’t get independently livable wage jobs with the frequency and availability that previous generations did. And as the vast majority of corporate owned jobs are run by people from previous generations, we’re not to blame for that.

Yes, we approach work from a different angle than people are used to. We refuse to adhere to schedules that don’t work and cover our tattoos and take out piercings because it makes you “uncomfortable”. But that doesn’t mean we don’t want to work or aren’t willing to work. It means that we’d rather do it on our own terms, and not just for money, but for the betterment of our society, for things we care about, and for our future generations. My generation wants to change things, and to change things, we must first look at what we’re given from a different perspective. That’s what previous generations find disconcerting – that we’re taking a legitimate hard look at what’s wrong with our society and we’re challenging these norms – and not quietly, but loudly and vehemently, with every fiber of our beings.

We still want a lot of the same things everyone else wants – an enjoyable, happy life, filled with good people, good memories, some extra cash to go sight-seeing and travel a bit, maybe a happy little family and someone to love us – but we’re doing it differently. Yes, it’s uncomfortable, but that’s what change is. It’s constant and it’s moving, and someday a different generation will have us squirming in our seats, but we’ll know that we started something positive, not just for us, but for them, and theirs.

So don’t all us entitled. Don’t call us lazy. And don’t call us stubborn. We’re challenging beliefs and shaking the building blocks of a wall of lies. We’ve had enough of the force-fed ideal lifestyle bullshit that’s been shoved down our throats our in entire lives, and we’re reconstructing the meaning of an ideal lifestyle. We are Generation Y, damnit, and we’re proud of it.

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The Stresses

I’m upset.

Reason 1: 

Tonight I had to deal with very upset customers because one of my co-workers neglected to mention the item she bought was FINAL SALE (not returnable). At the end of the ordeal, the lady happy with a smile on her face. But that does not diminish the fact that I had to deal with her anger for a good 20 minutes prior to having to make her happy because of someone else’s ineptitude and greediness.

Reason 2:

With less than a week of wearing my second pair of contacts, I have officially put a tear in my left one while taking it out tonight because my nails are long and I pinched it out with my nails. This is entirely my fault. And I’m simultaneously mad and sad about it. It’s one of those situations where I just want to kick myself because there is no one else to blame but me. We have a word for it in Romanian, but there isn’t one in English.

Reason 3:

My job sucks. I hate retail. I hate customer service. Jobs in the field I studied are very much not abundant in Michigan and I do not have the funds to move out to a different state/country. Any time I apply for a design job that’s out of state, I feel like it’s completely useless and like I’m not being taken seriously because of where I got my degree from, because I’m out of state, and because no matter how impressive my skills set and honors are, I feel like my resume doesn’t reflect what verbal communication does.

Reason 4: 

I think the stress of working more and worrying about bills and future jobs prospects is making my hair fall out, but I’m not sure. My pony tail feels really small when my hair is straight or wet. But when it’s curly, it feels fine – it’s super thick as usual. The idea itself only adds to my worry list which I know is absolutely 100% NOT conducive for creating a positive outlook for myself.

Reason 5: 

I joined Weight Watchers again and instead of losing weight in the past week, I managed to gain weight. Additionally, I find that I do not have enough time in the day to exercise and do everything else I need to do. This is also stressful.

Can I please be a kid again? Life was so much simpler then.

I Don’t Get Paid Enough to Deal with Rude People

I’ve talked about negativity and how much I dislike it a lot on this blog. Let me reiterate that: I hate negativity. Which is a negative feeling in itself.

Tonight I had a customer call (who called about 2 weeks ago for the same reason) to inquire about whether her ring was back. So I asked her a few questions like back from what exactly, what her name was and was it a layaway or repair to which she very rudely answered that it was a repair and then very snappishly told me that I should know where things are because I work there. I deeply regret biting my tongue because I was about to tell this bitch that I was asking her questions so I could gather where I should be looking to find out where her ring is.

Mind you, last time she called, she did not give me any specifics out right without my asking about where I should be looking for her ring.. It wasn’t there and I was under the impression that our jeweler had it (98% of our repairs are handled by our jeweler) and I told her this and she yelled at me that I should know where her ring is because I work there. Which, by the way, PISSES ME THE FUCK OFF. JUST BECAUSE I WORK HERE DOESN’T MEAN I KNOW EVERYTHING AND I ALSO DIDN’T HANDLE YOUR FUCKING REPAIR. I’m calmer at this moment than I was both times after talking with her, but I assure you all that this lady is a fucking cunt and I’m being very docile in explaining the situation right now.

Anyway, I looked in our repair book and saw that her ring had been sent to the vendor, which is OVER SEAS. Vendor repairs generally take between 6-8 weeks to return back home. This bitch’s ring has been out for 3 weeks. 3 fucking weeks and she’s HARASSING ME. So I told her the vendor has it and SHE FUCKING HUNG UP ON ME. No words. Simply *click*.

I fucking snapped.

I yelled “HELLO!?” into the phone even though I knew she’d hung up but I was half hoping she’d still be on the line. And then I said FUCKING BITCH. OOOOOOOOOOOO I wish she’d still been on the line to hear that. I cannot even BEGIN to explain how much this bitch pisses me off. She calls and harasses me like this all the time and then just fucking HANGS THE FUCK UP without saying anything while I’m still giving her information.  ARE YOU FUCKING KIDDING ME!?!?!?

I swear to god, if this interaction had happened in real life, I might’ve lost my job. Like I might’ve hopped the fuck over the counter and beat a bitch. I told our LP guy the whole story and the entire time I was beating my fist into my palm because I was THAT angry. The utter disrespect and rudeness of this fucking bitch makes me sick to my stomach. Just because I work in customer service/retail doesn’t give you any fucking right to talk to me like that.

FUCK the “customer is always right” slogan. That shit is bullfuckingshit and we all know it. 9 times out of 10, the customer is wrong and I shouldn’t be bending over backwards to please their ignorant ass. I don’t get paid enough for this fucking shit.

Later in the night, a foreign man whistled for his wife to meet him in the front of the store. I was startled at first. Then he kept doing it. Quick and loud whistles as if it was summoning at a dog. I looked up and gave him a severe dirty look because:
1. ARE YOU FUCKING KIDDING ME!??!!?
2. It was hurting my ears.
3. How fucking demeaning is that!?

Lastly, as I was walking into Meijer tonight, a foreign lady and presumably her daughter looked at me weird/kinda annoyed because they wanted to exit through the IN door that I was coming in. They have automatic doors with signs that say “DO NOT ENTER” if you’re going the wrong way (which they were) and “IN” for the right way. Again – ARE YOU FUCKING KIDDING ME!?!?!?!? Don’t fucking look at me like I’m on the one who’s doing something wrong because you don’t have enough brains to look at the signs on a fucking door.

Additionally, my boss was aggravated which did not create is a friendly work environment today. We were mostly silent and I’m okay with that because it leaves more room for me to think and keep to myself. But when we did talk, or rather SHE talked, it was to complain about various stupid things other employees did. I find this unprofessional.

The world was here to piss me off today.

Sales Sales Sales

I may complain about working in retail a lot (and I have every damn reason to) but on days when I’m kept busy and there aren’t a lot of negative experiences, I don’t mind it so much. I had a lot of sales today and I had a generally good outlook and presented myself well to customers, so I think they also helped. I was a bit flustered for the last hour however because I had a lot of customers last minute and I really try to avoid being in the store past closing time. Ain’t nobody got time f’dat.

Relatedly, I wish my coworker would answer my text already because I really need to switch with her for a day so I can do a craft show. And I need to go to Joann’s/Michaels tomorrow to get more jewelry making supplies. I hope this all goes well.

And now I will continue semi-watching Ancient Aliens. Night ya’ll!

Retail Taints My Mood

Wow, I didn’t realize I hadn’t updated here in ~5 days. What is that?

So I went to see Juanes in concert on Friday night with my mom. It was a lot of fun. Before the music started, my mom disparted and got herself drinks and then by the end of the concert, I had found she had squeezed her way back into the pit, a few bodies away from me.

I had my camera with me, so I got some pretty good shots, especially since I was 4th and 3rd row from the stage most of the night. By the end of it, I was in 2nd row, almost in first, but people wouldn’t budge enough for me to get closer. It was okay though. because with my lens I was able to get up closer.

This was taken with my phone, not my camera.

The concert itself was fantastic. It was all in Spanish and the theater was filled with hispanics from around the Metro Detroit Area as well as quite a handful of white people like myself, who appreciate latin music. I personally greatly enjoyed the encore performance, as that was when he sang songs I knew the words to.

All that aside, today when I went in work, I looked over my schedule for the upcoming days that I work and realized that the next 5 I’m scheduled, I close every single time. I was half joking when I said it’s time to look for a new job cause the music playlist in my store is the shittiest you’ll ever hear, but now I’m legitimately serious. I’m fucking sick and tired of working in retail. I’m sick of customers, I’m sick of shitty pay, I’m sick of getting home at 10 PM.

Although I will say the one nice thing about working part time is that I do get days off, and oh god, they are glorious.

It’s time.

If any of you know of any fashion design related jobs, holla at yo girl. But seriously.

15 Things You Should Know As A Customer.

What you should know as a customer from the view point of a retail sales associate who has worked in retail and fine jewelry:

1. I’m only saying hello because I have to. If I had it my way, I’d ignore you.
2. Don’t just nod and say okay when I tell you to bring everything out of the fitting rooms with you when you’re done. DO IT.
3. Don’t ask me for help and then walk away while I’m helping you, or get hostile with me when I can’t find what you’re looking for. It’s actually not my problem.
4. I’m asking you for your ID because of security purposes, not because I’m racial profiling. But please, be my guest and go ask for a manager to waste everyone’s time.
5. Oh you’re looking for a boy’s coat and I’m trying to help you even though I’ve already told you that’s not my department? PLEASE, go off on me one more time! I fucking LOVE to hear your attitude!
6. Bang your fingers on the counter one more time and yell at me to help you, even though you clearly see me with another customer and I’ve already told you I’ll be with you in a minute. I fucking love when people do that.
7. No, I cannot give you a discount because you’re old, the same ethnicity as me, you’re sweet, or because you want a better deal. This isn’t a flea market, it’s a legit jewelry store.
8. Yes, gold is that expensive. Long gone are the days when you could get a 14k solid gold ring for $50.00. That was 2 decades ago. We’re in 2012 now. Quit bitching!
9. I JUST arranged that section! Thanks for putting your cow fingers all over it and making it look like a fucking hurricane went through.
10. And I JUST cleaned that counter! Stop putting your fingerprints all over it!
11. Yank those hangers some more. I fucking love tangled hangers and clothes!
12. Ball that shirt up some more, why won’t you? I LIVE to fold shirts.
13. And boy do I love picking shit up off the floor! My favorite exercise is bending over 300 times a day to pick up bracelets and purses for 8 hours.
14. Oh, price checks? They’re my fucking favorite! Especially when I helped you out with the price while you were shopping and told you to bring the ticketed item with you at checkout, and you didn’t. Yeah, I love that shit.
15. READ THE FUCKING SIGNS. THEY’LL POINT YOU EXACTLY WHERE YOU NEED TO GO. I AM NOT CUSTOMER SERVICE JUST BECAUSE I’M BY THE DOOR.

Oscar Night!

I have quite a lot of pet peeves in regards to working in retail, but one of my top is  when people walk into the store like 15 minutes before we close. And then they see that you’re closing, and ask if you’re closing, and then they proceed to want to know the prices for half the jewelry counter. LISTEN BITCH, I want to go the fuck home and drink a glass of alcohol – because of people like you. I have a million things to do before I can actually close, and you’re hindering my ability to get them done in time for me to get home at an acceptable time. Furthermore, IT’S OSCAR NIGHT, AIN’T NOBODY WANNA STICK AROUND AND TAKE CARE OF YOUR ASS.

That said, it is Oscar night and I’m watching the red carpet right now. I’ve only caught this last half hour, so I didn’t get to see ALL the pretty dresses, but that’s okay, but I’ll find a compilation of pictures of everyone later on. I do really like Jessica Chastain‘s dress though. I’m a huge sucker for rich, complicated damask  designs and this one hits the right spot.

AND she's a ginger. <3

And now it’s time to sip my wine and watch Billy Crystal turn on the magic for the next 3 hours. Have a good night people!