The Stresses

I’m upset.

Reason 1: 

Tonight I had to deal with very upset customers because one of my co-workers neglected to mention the item she bought was FINAL SALE (not returnable). At the end of the ordeal, the lady happy with a smile on her face. But that does not diminish the fact that I had to deal with her anger for a good 20 minutes prior to having to make her happy because of someone else’s ineptitude and greediness.

Reason 2:

With less than a week of wearing my second pair of contacts, I have officially put a tear in my left one while taking it out tonight because my nails are long and I pinched it out with my nails. This is entirely my fault. And I’m simultaneously mad and sad about it. It’s one of those situations where I just want to kick myself because there is no one else to blame but me. We have a word for it in Romanian, but there isn’t one in English.

Reason 3:

My job sucks. I hate retail. I hate customer service. Jobs in the field I studied are very much not abundant in Michigan and I do not have the funds to move out to a different state/country. Any time I apply for a design job that’s out of state, I feel like it’s completely useless and like I’m not being taken seriously because of where I got my degree from, because I’m out of state, and because no matter how impressive my skills set and honors are, I feel like my resume doesn’t reflect what verbal communication does.

Reason 4: 

I think the stress of working more and worrying about bills and future jobs prospects is making my hair fall out, but I’m not sure. My pony tail feels really small when my hair is straight or wet. But when it’s curly, it feels fine – it’s super thick as usual. The idea itself only adds to my worry list which I know is absolutely 100% NOT conducive for creating a positive outlook for myself.

Reason 5: 

I joined Weight Watchers again and instead of losing weight in the past week, I managed to gain weight. Additionally, I find that I do not have enough time in the day to exercise and do everything else I need to do. This is also stressful.

Can I please be a kid again? Life was so much simpler then.

I Don’t Get Paid Enough to Deal with Rude People

I’ve talked about negativity and how much I dislike it a lot on this blog. Let me reiterate that: I hate negativity. Which is a negative feeling in itself.

Tonight I had a customer call (who called about 2 weeks ago for the same reason) to inquire about whether her ring was back. So I asked her a few questions like back from what exactly, what her name was and was it a layaway or repair to which she very rudely answered that it was a repair and then very snappishly told me that I should know where things are because I work there. I deeply regret biting my tongue because I was about to tell this bitch that I was asking her questions so I could gather where I should be looking to find out where her ring is.

Mind you, last time she called, she did not give me any specifics out right without my asking about where I should be looking for her ring.. It wasn’t there and I was under the impression that our jeweler had it (98% of our repairs are handled by our jeweler) and I told her this and she yelled at me that I should know where her ring is because I work there. Which, by the way, PISSES ME THE FUCK OFF. JUST BECAUSE I WORK HERE DOESN’T MEAN I KNOW EVERYTHING AND I ALSO DIDN’T HANDLE YOUR FUCKING REPAIR. I’m calmer at this moment than I was both times after talking with her, but I assure you all that this lady is a fucking cunt and I’m being very docile in explaining the situation right now.

Anyway, I looked in our repair book and saw that her ring had been sent to the vendor, which is OVER SEAS. Vendor repairs generally take between 6-8 weeks to return back home. This bitch’s ring has been out for 3 weeks. 3 fucking weeks and she’s HARASSING ME. So I told her the vendor has it and SHE FUCKING HUNG UP ON ME. No words. Simply *click*.

I fucking snapped.

I yelled “HELLO!?” into the phone even though I knew she’d hung up but I was half hoping she’d still be on the line. And then I said FUCKING BITCH. OOOOOOOOOOOO I wish she’d still been on the line to hear that. I cannot even BEGIN to explain how much this bitch pisses me off. She calls and harasses me like this all the time and then just fucking HANGS THE FUCK UP without saying anything while I’m still giving her information.  ARE YOU FUCKING KIDDING ME!?!?!?

I swear to god, if this interaction had happened in real life, I might’ve lost my job. Like I might’ve hopped the fuck over the counter and beat a bitch. I told our LP guy the whole story and the entire time I was beating my fist into my palm because I was THAT angry. The utter disrespect and rudeness of this fucking bitch makes me sick to my stomach. Just because I work in customer service/retail doesn’t give you any fucking right to talk to me like that.

FUCK the “customer is always right” slogan. That shit is bullfuckingshit and we all know it. 9 times out of 10, the customer is wrong and I shouldn’t be bending over backwards to please their ignorant ass. I don’t get paid enough for this fucking shit.

Later in the night, a foreign man whistled for his wife to meet him in the front of the store. I was startled at first. Then he kept doing it. Quick and loud whistles as if it was summoning at a dog. I looked up and gave him a severe dirty look because:
1. ARE YOU FUCKING KIDDING ME!??!!?
2. It was hurting my ears.
3. How fucking demeaning is that!?

Lastly, as I was walking into Meijer tonight, a foreign lady and presumably her daughter looked at me weird/kinda annoyed because they wanted to exit through the IN door that I was coming in. They have automatic doors with signs that say “DO NOT ENTER” if you’re going the wrong way (which they were) and “IN” for the right way. Again – ARE YOU FUCKING KIDDING ME!?!?!?!? Don’t fucking look at me like I’m on the one who’s doing something wrong because you don’t have enough brains to look at the signs on a fucking door.

Additionally, my boss was aggravated which did not create is a friendly work environment today. We were mostly silent and I’m okay with that because it leaves more room for me to think and keep to myself. But when we did talk, or rather SHE talked, it was to complain about various stupid things other employees did. I find this unprofessional.

The world was here to piss me off today.

WTF is Wrong with People?

I am 110% DONE with people and am so happy I don’t have to work for 2 days.

I had several customers today completely ignore me when I greeted them and asked if I could help them out. Flat out ignored me and walked away. WTF?

And then at the end of the night, this bitch fucking HIGH PITCHED GIGGLED AT ME. I was like R U OK? I hope my facial expression was a mixture of confusion, disgust, and embarrassment for her, because THAT WAS HOW I FELT and it took a great deal of energy not to slap her.

That’s my gripe for tonight.

And now I will go submerge myself in 3 back to back episodes of Mad Men and ogle the likes of Jon Hamm and his giant penis.

Don’t judge me, okay? I’m not the one who took the picture. And there were far more “explicit” examples to choose from.

#packin’

Okay I’m done.

Whatever.

I’ve been on a continuous ride of “pissed and annoyed” for the past 30 hours or so. I had to work with two of the owners of my second job yesterday and have found them to both be annoying, crotchety old men with fake smiles, fake interests, and the ugliest slimy-salesman laughs I’ve ever heard. Not to mention, they both like to give “pointers” and “tips” about how to make a sale and what to do and not to do, and I’m like bitch, mind your own business, I got dis.

And then of course, I come to find out that apparently I can’t just make a fucking status on Facebook because people are ignorant fucks who think they know everything because THEY HAVE SO MUCH FUCKING EXPERIENCE WITH FOREIGN TELEVISION. Can you hear the sarcasm in that? Because I’m still annoyed. People are so fucking oppressive.

This is why I keep my mouth shut about a lot of things. I keep a lot of my opinions to myself because GOD FUCKING FORBID they go unanswered by some smartass comment. Like, maybe I just want to voice my opinions to the universe and not have someone comment. WHAT A FUCKING IDEA!

Also, FUCK ALL YOU PEOPLE WHO ARE STILL SHOPPING AT 9 PM WHEN THE STORE IS OFFICIALLY CLOSED. You should be at home, sitting on your couch, not asking me retarded questions and wasting my goddamn time. I don’t want to see your face. I don’t want to answer your questions. And I don’t want you in my store. Get the fuck out!

RAH.

Dear Customers

Dear Customers,

It seems we’ve had these discussions before, but apparently it never gets old. So let’s talk about all the dumb shit you all do that makes my life harder.

Let’s begin with last-minute shopping. If you’re walking into a store half an hour prior to closing, you are a last-minute shopper and I want to punch you in the face. By this time, I’m probably ready to or have already printed out today’s posting and x reports and I’m ticking the time until I can put the first covers on the back cases. Also, if you’re walking in that late, you’re probably one of those dumbasses who is completely oblivious to regular store hours and I want to double punch you in the face. Majority of stores close at 9 PM Monday-Saturday and believe it or not, 6 PM on Sunday – lucky you, my store is open until 7 cause corporate is a bunch of money-hungry douchebags. Either way, you should be aware of this information at all times and quit trying to stop at 6:53 PM on a Sunday evening, thanks. This isn’t Meijer, we’re not open 24/7 so get the fuck out.

Secondly, all of you who don’t read your receipts or fail to ask about return policies are dumbasses as well. I will include myself in this because I admittedly don’t read my receipts often – but that’s because I’m positive about what I’m buying and I’m not going to have second-thoughts. The rest of you, however…well. Let’s just say you are informed that you cannot return clearance items on your receipt, and you would know that if you had glanced at it, regardless of whether or not myself or my coworkers tell you.

Also, can you be any more rude? I know you can see that I’m busy with another customer, so why the fuck do you think it’s okay to yell at me to show you something across the shop when you can clearly see that I’ve got merchandise out and I’m calculating stuff with this other person? What, you think you’re more important? LOL, you’re not the queen of England, so suck my dick and wait your goddamn turn. Trust me honey, the jewelry’s not gonna grow legs and walk away while I’m with someone else. Calm your fucking tits and quit banging on the glass, thanks.

Yes, I do really need your ID. Yes, it’s nice to know you wouldn’t steal the jewelry, but I still need your ID. No, I can’t just check the price, I need your ID before I can open a case. Yes, someone stole something and that’s why I’m asking for your ID and yes it is our insurance policy and it is posted on all our cases. Oh, you’ve never been asked for your ID here before, well things change. Oh, you don’t want to give me your ID? That’s cool, I don’t really care, you’re just saving me time I don’t have to be wasting with you cause we both know you wouldn’t buy anything anyway. Next!

I AM NOT CUSTOMER SERVICE. STOP ASKING ME WHERE THE BATHROOM/VARIOUS DEPARTMENTS/UMBRELLAS ARE. I DON’T KNOW IF YOU CAN TAKE YOUR RETURNING MERCH AROUND THE STORE WITH YOU. GO ASK THE REGISTERS. AND QUIT GETTING PISSY WITH ME WHEN I DON’T KNOW THESE ANSWERS. I DON’T WORK IN THE STORE.

When you ask me if it’s gold or diamonds I want to ask you are you retarded or just stupid? And when you ask me if gold is going to turn colors, I want to ask you if you’re retarded or just stupid? And when you ask me why don’t they make blah blah blah in gold and I tell you it’s because no one would buy it because it would be so expensive you’d shit your pants, and then you whine, I want to tell you that you just bitched 5 minutes ago that blah blah blah in gold that we just looked at was too expensive for your tastes – why would you expect this to be any less expensive if it were in gold? AND YES GOLD IS REALLY EXPENSIVE AND YES THAT’S HOW MUCH THAT COSTS AND NO I CAN’T GIVE YOU THAT PRICE, I’M NOT THE BOSS AND THAT’S A RIDICULOUS PRICE, WHAT’S WRONG WITH YOU.

I could go on, but frankly I can’t remember all the shit I put up with from all of you, so I’ll leave it here for now.

– Your Jewelry Sales Rep